Privacy Policy

This Privacy Policy explains how we collect, use and share personal data when you visit our website or make a purchase.

Personal information to be collected

When you visit a website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some cookie information installed on your device. In addition, as you browse the website, we record information about the individual web pages and products you visit, the sites from which you are referred to our site, your search terms, and your interactions with the website. This automatically collected information is referred to as “device information.

Device information is collected using the following technologies

Cookies: A data file stored on your device or computer, usually containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.orgをご覧ください.
Log files: Data files that record your activity on the website and collect data such as IP address, browser type, Internet Service Provider, referring/exit pages, timestamps, etc. IP address, browser type, Internet Service Provider, referring/exit pages, timestamps, etc.
Web beacons, tags, and pixels: electronic files that record how a website is viewed.

During a purchase or purchase attempt, we collect information including name, billing address, shipping address, and payment information (credit card number, PayPal account, email address, phone number, etc.). This information is referred to as “Order Information.

For the purposes of this policy, “personal data” includes device information and order information.

Purpose of use of personal information

Order information is primarily used to process orders placed through the website, including processing payment information, arranging for delivery, and providing invoices and order confirmations. In addition, order information is used for the following purposes

Contacting you; and
Screening for potential risk and fraud; and
Sending promotional information about products and services based on the preferences provided.

External merchandise suppliers and warehouse operators receive order and shipping address information in order to arrange delivery.

We work with several suppliers and the companies involved in each order may be different.

Please email us to inquire about the specific supplier/warehouse operator that received the data.

Device information is used to screen for potential risks and fraud (especially IP addresses) and to optimize and improve our website (e.g., analyze customer browsing and interactions, evaluate the effectiveness of marketing campaigns).

By using this website, visitors consent to the processing of their IP address by third parties for currency conversion purposes. You also agree to store your selected currency in your browser’s session cookie (temporary cookie, automatically deleted when you close your browser) so that prices are displayed in your local currency when you browse.

SMS Marketing and Notifications:.

By entering your phone number at checkout to complete your purchase or by registering on the registration form or by keyword, you consent to receive SMS order notifications (Order Reminder, Incomplete Order Reminder) and marketing messages (up to 6 per month). SMS receipt is not a condition of purchase.

To unsubscribe: reply with “STOP” or use the unsubscribe link in the SMS. Other methods (different words or requests) may be invalid and may incur SMS and data charges.

Personal Information Sharing

We share information with third parties who assist us in the use of personal data. For example:

Use of WordPress to operate our online store
We use Google Analytics to analyze website usage (Privacy Policy: https://www.google.com/intl/ja/policies/privacy/. You can opt out here: https://tools.google.com/dlpage/gaoptout)ら: https://tools.google.com/dlpage/gaoptout）

We may also share data in response to legal requests (e.g., subpoenas, search warrants) or to protect your rights.

Behaviorally targeted advertising

As mentioned above, we may use personal data to provide targeted advertising and marketing information. For more information, please visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out of targeted advertising:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/ja-jp/resources/policies/personalized-ads
Or Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/

Denial of trace (DNT)

The fact that your browser sends a “Do Not Track” signal does not change the way we collect and use data.

Your Rights

If you are a resident of Europe, you have the right to request access to, rectification of, or deletion of personal data held about you. To exercise this right, please contact us at the contact information below.

Data may be transferred outside Europe (e.g., to Canada, the United States, etc.) for the performance of a contract or for legitimate business purposes.

Data Preservation

Order information is retained until a deletion request is received.

alteration

We may update this Policy from time to time to reflect operational, legal or regulatory changes.

Policy for minors

This website is not intended for persons under the age of 17.

Contact Us

For questions or complaints, please send an email to: zenithra@zenragem.com

SMS Marketing Terms of Service

The following applies to SMS platform usage:

Submission of your phone number constitutes your consent to receive order notifications and marketing SMS (up to 6 per month).
Phone number, name, and order information will be shared with the EU company SMSBump Inc for targeted marketing purposes.
Unsubscribe method: “STOP” reply or use the unsubscribe link in the SMS.
SMSBump Inc is used for targeted marketing.